Privacy Policy

This Privacy Policy describes how Prisiops, LLC (“ZonnyAI,” “we,” “us,” or “our”) collects, uses, and protects information obtained through our website located at zonny.ai (the “Website”). ZonnyAI provides AI-powered zoning intelligence as a managed service for municipalities, helping local governments streamline planning, zoning, and code enforcement through advanced language model technology.

We are committed to transparency in our data practices, particularly given that our clients are public-sector entities entrusted with serving their communities. This Privacy Policy applies solely to information collected through our Website. It does not govern the processing of municipal zoning codes, GIS data, variance records, or other government data ingested and analyzed through the ZonnyAI platform, which is subject to separate service agreements between ZonnyAI and each municipality.

We encourage you to read this Privacy Policy in its entirety to understand our practices. If you have questions or concerns, please contact us using the information provided in Section 12.

We collect a limited set of information through our Website. The categories below describe the types of data we may obtain.

We use the information we collect for the following purposes:

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  Responding to Inquiries: We use the contact information you provide through our demo scheduling form to respond to your request, schedule a product demonstration, and communicate with you about ZonnyAI’s services.
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  Business Communications: We may use your work email address to send follow-up communications related to your expressed interest in our services, including information about product capabilities, service updates, or relevant developments in AI-powered zoning technology. You may opt out of such communications at any time by contacting us at the email address listed in Section 12.
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  Website Operations and Security: We use automatically collected technical information to maintain the security, availability, and proper functioning of our Website, and to detect and prevent unauthorized access or abuse.
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  Service Improvement: We may use aggregated, non-identifying information to understand how visitors interact with our Website and to improve our online presence.

We do not sell personal information. We do not use personal information collected through our Website for automated decision-making or profiling.

ZonnyAI does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information in the following limited circumstances:

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  Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing your requests, provided that those parties agree to keep the information confidential and use it only for the purposes for which we disclose it to them.
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  Legal Requirements: We may disclose information if required to do so by law, regulation, legal process, or governmental request, including in response to public records requests where applicable under state or federal law.
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  Protection of Rights: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
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  Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, personal information may be transferred as part of that transaction. We will notify affected individuals of any such change in ownership or control of personal information.
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  With Your Consent: We may share your information with third parties when you have provided your explicit consent to do so.

As noted in Section 2.3, third-party CDN services used on our Website may independently collect certain technical data as part of content delivery. This collection occurs directly between your browser and those services and is not directed or controlled by ZonnyAI.

ZonnyAI takes the security of your information seriously. We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect through our Website against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee its absolute security. We encourage you to exercise caution when transmitting personal information online.

Our commitment to security extends to the enterprise-grade infrastructure that supports our municipal AI platform. While the security measures for our managed service platform are detailed in our service agreements with municipalities, we maintain a consistent security posture across all of our operations.

We retain the personal information you provide through our Website for as long as reasonably necessary to fulfill the purposes for which it was collected, including to respond to your inquiry, maintain our business relationship, or as required by applicable law. When personal information is no longer needed for these purposes, we will take reasonable steps to delete or de-identify it.

Automatically collected technical data, such as server logs, is retained for a limited period sufficient to support Website security and operational needs, after which it is deleted or anonymized.

If you would like to request deletion of your personal information, please contact us using the information provided in Section 12.

Depending on your jurisdiction, you may have certain rights regarding your personal information. While ZonnyAI is headquartered in Texas, we recognize and respect the evolving landscape of privacy rights across the United States. The following describes rights that may be available to you:

Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California residents may exercise the rights described above. Similar rights may be available under other state privacy laws, including but not limited to the Texas Data Privacy and Security Act (TDPSA), the Virginia Consumer Data Protection Act (VCDPA), and the Colorado Privacy Act (CPA).

To exercise any of these rights, please submit a request to us using the contact information in Section 12. We will respond to verifiable requests within the timeframes required by applicable law. We will not discriminate against you for exercising your privacy rights.

ZonnyAI’s current data collection through the Website is limited in scope, as described in Section 2. Because we do not require account creation or authentication on our Website, we may need to verify your identity before fulfilling certain requests.

Our Website and services are designed for use by municipal government professionals and are not directed at children under the age of 13 (or under the age of 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take prompt steps to delete that information. If you believe that a child has provided us with personal information, please contact us immediately using the information in Section 12.

ZonnyAI’s core service involves ingesting and analyzing municipal data, including zoning codes, GIS maps, historical variance records, and related government information, to provide AI-powered zoning intelligence. This Privacy Policy does not govern the collection, processing, storage, or use of such municipal data.

The handling of government and municipal data processed through the ZonnyAI platform is governed exclusively by the service agreements, data processing agreements, and any other contractual terms entered into between ZonnyAI and each municipality. These agreements address, among other things:

• Data ownership and control
• Permitted uses of municipal data
• Security requirements and compliance obligations
• Data retention and return or destruction upon termination
• Confidentiality obligations
• Compliance with applicable public records laws and other government-specific requirements

Each municipality receives a dedicated AI instance, and municipal data is not commingled across clients or used for purposes outside the scope of the applicable service agreement.

Municipal officials and government employees who have questions about how their municipality’s data is handled should refer to the service agreement between their municipality and ZonnyAI, or contact us directly at the email address provided in Section 12.

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by ZonnyAI. This Privacy Policy applies only to our Website. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

As described in Section 2.3, our Website loads resources from third-party CDN providers, including Google and Tailwind Labs. Your use of those services is subject to their respective terms and privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes to this Privacy Policy, we will update the “Effective Date” at the top of this document and post the revised policy on our Website.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our Website after any changes to this Privacy Policy constitutes your acknowledgment of those changes.

For material changes that significantly affect how we handle personal information already collected, we will make reasonable efforts to provide notice, such as by posting a prominent notice on our Website or, where feasible, by contacting you directly.